Initial Flagstar Bank complaints should be directed to their team directly. User's recommendation: DONT GO HERE- They will rip you off!! Never ever ever use their services. Its location on this page may change next time you visit. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I was guaranteed a rate but after expenditure for appraisal as well as other costs, the rate lock period is approaching and I am warned will end. A link has directed you to this review. They “opened a case.” I also asked my refinance person to help. My husband was due to get paid on Friday, July 3. They wont consider refunding the additional payment (which should never have been drawn) until they redirect the $30000. We have made several calls over the last 5 months now to clear this up with them and they still have not refunded the $5062 they paid in error and I am still having to pay the added $455/month to make up an escrow deficit cause by their error. Then a letter demanding payment of $91 in order to process the payoff. Reviewers write the most about Flagstar Bank Mortgage and give it 1.5 stars out of 5. The received the insurance check on Friday afternoon, and will send it back on Tuesday after a Monday holiday if I don't call them. FLAGSTAR BANK Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Flagstar Bank. Flagstar Bank is a federal savings bank and mortgage lender based in Troy, Michigan. Check our FAQ. Flagstar Bank overview. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. However, they modified the loan without my authorization. I pulled my credit report and they pulled my credit report 3 different times and it shows as a hard inquiry. User's recommendation: Find another lender. Most commonly, consumers tend to contact Flagstar Bank to ask questions about: Payments and Charges, Request for Information, Account. Flagstar bought my mortgage. I cannot find a contractor that will do the job for the $74,000.00 so I am forced to do it myself. When this happens, you can usually see the PENDING deposit in our online banking. There is not enough information available to create the chart. Service is horrible. I feel like I’m being shaken down because I’m 70. ", "Check elsewhere", "I don’t know if all these websites promising work from home material is legit but this one promising you hud fliers to mail from home is not. Other places on our list of the best online checking accounts have low or no monthly maintenance fees (that doesn’t require minimum balance amounts like Flagstar Bank does) and some even offer ATM refunds. In March of 2020, Flagstar bank paid the previous owner's insurance company $5062 out of our escrow account then informed us that we had a deficit in our escrow balance and increased our monthly payments $455/month. Below you can read unbiased reviews, complaints and comments for branches or the No further explanation. This feature is currently under development. Flagstar Bank Review. Loss Drafts just stalls me with review of my documents or totally ignores my emails when it is my Insurance fund they are holding. We hope they sell our loans. They say I have to have permission from my attorney who represented me in a claim against my 1st contractor. 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